This Cookie Policy explains how we use cookies and similar technologies to enhance your experience on Samothraki.com.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit our Website. They are used to remember your preferences, improve user experience, and analyze site performance.

2. Types of Cookies We Use

• Essential Cookies: Necessary for Website functionality (e.g., logging in, setting preferences).
• Performance Cookies: Track site visits, traffic, and user behavior to optimize performance.
• Functional Cookies: Enable features such as personalization and third-party integrations.
• Marketing Cookies: Tailor ads and track your interactions with advertisements.

3. Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may impact your experience on the Website.

For more information on how to manage cookies, please refer to your browser’s help section.

By accessing or using Samothraki.com (the "Website"), you agree to comply with and be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree, you must refrain from using the Website.

1. Acceptance of Terms

By visiting or using Samothraki.com, you confirm that you have read, understood, and agreed to these Terms, along with our Privacy Policy. These Terms apply to all visitors, users, and others who access or use the Website.

2. Services Provided

Samothraki.com is designed to:

• Showcase Samothraki Island’s attractions, businesses, and accommodations.
• Provide information and booking options for visitors.
• Share articles, photos, and curated content about the island.

We reserve the right to modify or discontinue any service or feature of the Website without prior notice.

3. Bookings and Payments

• Bookings: Any bookings made through our website are subject to the terms and conditions of the relevant accommodation or service provider.
• Payments: Payments for bookings are processed securely via third-party payment providers. We are not responsible for issues arising from third-party payment systems.
• Cancellations and Refunds: Cancellations, refunds, and changes to bookings must comply with the policies of the service provider you booked with.

4. Content Ownership and Use

• Ownership: All content on Samothraki.com, including text, images, graphics, and logos, is owned by us or used with permission.
• Use: Users may view, download, and print content for personal, non-commercial use only. Unauthorized reproduction, distribution, or modification of website content is prohibited.

5. Third-Party Content and Links

Our Website may contain links to third-party websites and include third-party content such as photos and articles. These are provided for informational purposes only, and we are not responsible for their accuracy, legality, or availability. We do not endorse or control the content of third-party websites.

6. Cookies and Analytics

We use cookies and analytics tools to enhance user experience, monitor website performance, and improve functionality. Please refer to our Privacy Policy for more details on how we handle data collection.

7. User Conduct

By using our Website, you agree not to:

• Engage in unlawful activities or violate any applicable laws.
• Use automated systems (e.g., bots) to access our website.
• Post or transmit malicious software, harmful content, or unauthorized advertisements.

We reserve the right to restrict or terminate access to the Website for users who violate these Terms of Service.

8. Limitation of Liability

• Accuracy of Information: While we strive to keep all information on Samothraki.com accurate and up to date, we do not guarantee the completeness or accuracy of the content provided on the Website.
• Liability: We are not liable for any damages, including direct, indirect, incidental, or consequential damages, resulting from your use or inability to use the Website or its content.
• Third-Party Services: We disclaim responsibility for any issues caused by third-party services, including booking systems, payment processors, or websites linked to Samothraki.com.

9. Changes to Terms of Service

We may update these Terms of Service from time to time. Any changes to these Terms will be posted on this page, and the updated "Effective Date" will be noted at the top. Changes are effective immediately upon posting, and it is your responsibility to review the Terms periodically to stay informed of any updates.

10. Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or in connection with these Terms will be resolved in the competent courts of the United Kingdom.

11. Contact Us

If you have any questions, concerns, or disputes regarding these Terms of Service, please contact us at:

• Email: info@samothraki.com

At Samothraki.com, we strive to provide excellent service and an outstanding visitor experience. However, we understand that changes may need to be made to bookings. This Refund and Cancellation Policy outlines the terms and conditions under which bookings made through our Website may be cancelled and refunded.

1. Booking Cancellations

Bookings made through Samothraki.com are subject to the terms and conditions of the service provider, such as hotels, transport services, and tour operators. Please refer to the individual service provider’s cancellation policy for detailed terms.

In general:

• Cancellation Timeline: Cancellations made before a specified time (usually 48-72 hours) may be eligible for a full refund. For cancellations made after this period, a partial or no refund may be issued.
• No-Show Policy: If you fail to check-in at your booked accommodation or service, no refund will be provided, unless specified by the service provider.

2. Refund Process

Refunds will be processed according to the method of payment used for the original booking. Refunds may take several business days to process, depending on the payment provider or bank involved.

• Processing Fees: Some service providers may charge a non-refundable processing fee. This fee will be deducted from any refund issued.
• Exceptions: Some bookings, particularly for special events, group bookings, or highly discounted rates, may have stricter cancellation and refund policies. These exceptions will be clearly outlined during the booking process.

3. How to Cancel a Booking

To cancel a booking, please contact the service provider directly via the contact details provided in your booking confirmation email. We recommend reviewing the service provider’s cancellation policy before proceeding.

For assistance with cancellations through Samothraki.com, please email us at info@samothraki.com.

4. Force Majeure

We are not responsible for cancellations or refunds due to circumstances beyond our control, such as natural disasters, government regulations, or events that prevent travel to Samothraki Island.

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By using Samothraki.com, you acknowledge and agree to the following disclaimers regarding the Website and its content:

1. Accuracy of Information

While we strive to provide accurate, up-to-date, and complete information, Samothraki.com makes no representations or warranties about the completeness, reliability, or accuracy of the content provided. Information related to accommodations, services, or attractions is subject to change without notice. We recommend verifying details directly with service providers.

2. Website Availability

We do not guarantee uninterrupted access to Samothraki.com. The Website may be temporarily unavailable due to maintenance, upgrades, or technical issues. We will not be held responsible for any such unavailability or for any loss or inconvenience caused.

3. Third-Party Content and Links

Samothraki.com contains links to third-party websites and services. These links are provided for your convenience and do not signify endorsement of the content on these websites. We do not control the content or practices of third-party sites and are not responsible for their accuracy, legality, or availability.

4. No Liability

In no event shall Samothraki.com, its affiliates, employees, or service providers be liable for any direct, indirect, incidental, special, or consequential damages resulting from:

• Your use or inability to use the Website or its content.
• Any third-party services or external links provided on the Website.
• Any loss or damage to your data, reputation, or property.

All content on Samothraki.com, including but not limited to text, images, graphics, logos, videos, and designs, is protected by copyright laws and is owned by us or used with permission from the rightful owners.

1. Ownership

Unless otherwise indicated, all content on the Website is the intellectual property of Samothraki.com. Unauthorized use, reproduction, distribution, or modification of the content is prohibited.

2. Fair Use

We allow visitors to view, download, and print content from the Website for personal, non-commercial use. Commercial use or distribution of any material from Samothraki.com requires express permission from us.

3. Infringement

If you believe any content on Samothraki.com infringes your copyright, please contact us at info@samothraki.com with a detailed description of the work you believe has been infringed. We will investigate the claim and take appropriate action.

Samothraki.com encourages users to share their experiences and content related to Samothraki Island. This User-Generated Content Policy governs the submission and use of user-generated content (UGC) on our Website.

1. Submission of Content

By submitting content, including photos, reviews, comments, and other materials to Samothraki.com, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, publish, or distribute the content on the Website and through our marketing channels.

2. Ownership

You retain ownership of your submitted content but grant Samothraki.com permission to use it in accordance with this policy. If your content is used for commercial purposes, we will provide proper attribution where appropriate.

3. Prohibited Content

You agree not to submit content that:

• Infringes on the intellectual property or rights of others.
• Contains offensive, defamatory, or illegal material.
• Promotes harmful or malicious activity.
• Violates any applicable law or regulation.

We reserve the right to remove or block any content that violates these terms, without prior notice.

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Samothraki.com is committed to ensuring accessibility for all users, including those with disabilities. We strive to make our Website as accessible as possible by following recognized accessibility guidelines.

1. Accessibility Features

We have implemented the following features to improve accessibility:

• Text alternatives for images (alt text).
• Descriptive links for better navigation.
• Keyboard accessibility for all interactive elements.

2. Ongoing Improvements

We are continuously working to enhance the accessibility of Samothraki.com. If you experience any difficulties or have suggestions for improvement, please contact us at info@samothraki.com.

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This Data Processing Agreement (DPA) governs the processing of personal data on behalf of users, in accordance with applicable data protection laws, including the GDPR.

1. Data Processor and Controller

Samothraki.com acts as the data processor for personal data provided by users in accordance with the terms set out in this DPA. Users are the data controllers, as they determine the purpose and use of the data.

2. Data Processing

We will process personal data only in accordance with the instructions provided by the data controller. We will implement appropriate technical and organizational measures to safeguard personal data.

3. Sub-processors

Samothraki.com may engage third-party subprocessors for specific services, such as payment processing or email marketing. These subprocessors are subject to the same data protection obligations outlined in this DPA.

4. Rights of Data Subjects

Users have the right to request access, correction, or deletion of their personal data, and we will assist them in fulfilling these rights in accordance with applicable law.

Samothraki.com does not knowingly collect personal data from children under the age of 13. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

1. Parental Consent

If a parent or guardian believes their child has provided personal data to us, they may contact us at info@samothraki.com to request the deletion of the data.

Samothraki.com may contain links to third-party websites, including business partners, accommodation providers, or tourism services. These links are provided for convenience and informational purposes only.

1. No Responsibility

We are not responsible for the content, practices, or privacy policies of third-party websites. By clicking on these links, you acknowledge that we are not responsible for any loss or damage arising from the use of third-party sites.

2. Security

We encourage users to review the privacy policies and terms of service of any third-party websites they visit via our links.

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Samothraki.com reserves the right to amend or update these Terms of Service at any time. The updated Terms will be posted on this page with a revised "Effective Date." Users are encouraged to review this page periodically to stay informed of any changes.